NOC Engineer

JOB Description  

• Monitoring entire infrastructure of client using various monitoring tools like 

• SCOM, SolarWinds, Telegraph, OEM. 

• Monitoring various types of alerts like 

• CPU Utilization 

• Memory Utilization 

• Database related alerts 

• DR Replication issues 

• Backup Failure Alerts 

• Exchange Mail Queue Threshold Alerts 

• Service Mailbox quota breach alert 

• Adobe Experience Manager / Site 24/7 Alerts 

• Application URL Alerting 

• Scheduling Maintenance Mode for planned Activity. 

• Daily repeat CI analysis of events/alerts/incident and raising proactive problem tickets which helps in reduction of major incident. 

• Handling Major Incidents, Driving the major incident bridge, sending communication about major incident to stake holders. 

• CMDB Inventory Management – Onboarding and Offboarding of Device’s are commissioned/decommissioned. 

• Coordinating with Service Provider for MPLS related outage 

• Daily follow ups with Regional and internal teams to ensure all the node are up and running fine.s 

Candidate Skills: 

• Good in Communication 

• Salary: Upto 4.5 LPA 

• Notice Period: Immediate Joiner 

• Exp: Minimum 2 Years Relevant